Last Updated: December 31, 2025
This privacy policy ("Privacy Policy") describes the types of personal information that CiteWith ("CiteWith," "we," "our," and/or "us") collects, uses, and discloses from individuals ("you" or "your") who use our website (including https://citewith.com/) and services that link to this Privacy Policy (collectively, our "Services").
As used in this Privacy Policy, "personal information" means any information relating to an identified or identifiable individual. By using our Services, you agree to the collection, use, disclosure, procedures, and other processing described in this Privacy Policy. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions.
This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of our customers, including where we offer to our customers our software-as-a-service platform. In that context, our customers are the data controllers, and our processing of that personal information is governed by our applicable customer contracts.
We may collect a variety of personal information from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so.
Contact Information. We may collect your personal information when you inquire about our Services or when you sign up for, attend, or take part in our demos, events, webinars, or programs. This information may include your full name, work email, company name, company size, and any information you choose to provide to us.
Communications. If you contact us directly, we may receive information about you, such as your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Account Information. We collect the information you provide to create, update, or manage your account on the Services, including, without limitation, your email address, phone number, and your name.
Payment Information. If you make a payment on our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.
Location Information. When you use our Services, we infer your general location information, for example, by using your internet protocol (IP) address.
Device Information. We receive information about the device and software you use to access our Services, including IP address, device type, device identifiers, web browser type and version, and operating system version.
Usage Information. We automatically receive information about your interactions with our Services, like the pages or other content you view, referrer information, the dates and times of your visits, and your log data.
Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer. We use cookies to collect information about your browsing activities and to distinguish you from other users of the Services. This aids your experience when you use the Services and allows us to improve the functionality of the Services.
We use the personal information we collect for the following purposes:
If you are located in the European Economic Area (“EEA") or the United Kingdom (“UK"), we only process your personal information when we have a valid "legal basis," including:
We may disclose any information we receive to:
Marketing: You can unsubscribe from our promotional emails via the link provided in the emails.
Cookies: You can block Cookies by setting your internet browser to block some or all Cookies. However, some features of the Services may not work as intended.
European Rights: If you are in the EEA or UK, you may request access to, update, or delete your personal information, or withdraw consent at any time.
We take measures to delete your personal information or keep it in a form that does not permit identifying you when this personal information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period.
We make reasonable efforts to protect your information by using security measures designed to safeguard the information we maintain. However, no electronic transmission or storage of information can be entirely secure.
We do not knowingly collect, maintain, or use personal information from children under 18 years of age. If you learn that a child has provided us with personal information, please alert us.
Our Services are hosted in the United States (“U.S.") and intended for visitors located within the U.S. If you choose to use our Services from other regions, please note that you are transferring your personal information to the U.S. for storage and processing.
CiteWith is responsible and the data controller for processing your personal information. If you have any questions, comments, or concerns about our processing activities, please email us at: